Core module
Reach the whole team where they already are: feeds for what everyone needs to know, chats for what a few need to settle, and a shared calendar that holds the week together.
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Everyday dialogue
Communication in Todolo rests on two things: chats and channels. Together they give your organisation a flexible but structured place for every internal conversation.
Chats are the quick, direct exchange that gets a decision made. Channels are automatic and self-updating, and they mirror how your organisation is actually put together. Threads keep discussions in order, and files can be shared straight into the conversation.
On the floor
Four things that change in the first week, from the perspective of the person on shift.
Replace email and external chat tools with one system.
Chat, channels and a social feed in one place.
Share news and updates with the whole organisation.
TOD answers questions directly in the app.
Inside Communications
Three parts, one module. They share the same units, the same people and the same permissions, so a post reaches exactly who it should.
Information that reaches the right people, and where you can see it was actually read.
Posts are targeted by role and workplace, so nobody gets a feed full of things that don't concern them.
Important posts require a confirmation before they count as read, and you can see who confirmed.
Write ahead and publish on the right day, and pin what needs to stay at the top.
Conversations happen in the app the work already lives in, in the language each person reads.
Channels are scoped by unit, unit group and role; private chats and groups cover everything in between.
Every message can be read in your own language, with the original one click away.
Ask the handbooks a question mid-conversation without switching apps.
Meetings, shifts and activities the team can see without digging through email.
Participants answer yes or no, and you can see who is coming.
Share the event or drop it into the calendar you already use.
Upcoming, ongoing and past events gathered in one place.
AI assistant
Questions about routines and policies, answered in the same app as the conversation.
Todolo includes an AI assistant called TOD, in the web app and the mobile app. TOD answers questions about routines, policies and work items, which takes load off managers and admins.
Your team reaches the information it needs whenever it needs it, so people work more independently. That shows up in productivity, and it shows up in how the day feels.
Who do I tell if I swap my Friday shift?
Post it in your unit's channel and tag your manager. The handbook says a swap needs their yes before the rota changes. Here's the channel, and I've drafted the message.
Reach and control
You shouldn't have to reshape your organisation to fit the software. Communications bends to your structure, your record-keeping needs and wherever your people happen to be standing.
Todolo can take over from traditional email and external chat tools. All internal communication ends up in one system, which makes it both more secure and easier to trace.
The feed is the central place to share news and important information with the whole organisation or a specific group. People read, comment, like and share, and posts can be written ahead and published on the right day.
Create and manage digital handbooks straight in the platform. Import a PDF or a Word document and it's structured into a handbook people can actually navigate.
Everything said in Todolo is secure and traceable, which matters when you have to document and follow up on internal dialogue. Web app and mobile app mean the whole team can take part wherever they are.
Benefits for your company
Whether your team is in one office or spread across sites, Todolo keeps everyone on the same page with centralised communication and role-based feeds.
Move operational discussions out of inboxes and into structured channels. Find past conversations and decisions quickly instead of searching through threads.
Announcements and updates reach the whole organisation or targeted groups, which builds a culture of openness and shared understanding.
Share documents, images and links directly in conversations, so discussions stay tied to the work they support.
Real-world applications
Share policy updates, news and celebrations with everyone, and target by role or location when that's what the message needs.
Create channels for departments, projects or initiatives, and keep discussions organised and searchable.
Notify the right people about incidents, changes or urgent items, so action actually happens fast.
Related guides
Communication
Learn how multi-location teams improve communication, reduce missed updates, and turn information into consistent action across sites.
Hospitality
Why hotel communication breaks down between shifts and departments, and how to fix it: handoffs, daily briefings, a practical checklist, and the right tools.
Operations
Run multi-site and 24/7 operations across time zones: follow-the-sun models, shift handover routines, a practical checklist, and consistent daily execution.
Core modules
Communications works on its own. It works better with the three modules it already shares units, people and permissions with.
Checklists that actually get done, incidents captured as they happen, workflows that move each case forward, and an audit trail behind all of it.
ChecklistsIncidentsLearn moreTraining and quizzes that show who knows what. 1-2-1s and surveys that show how the team is really doing.
TrainingQuizzesLearn moreHandbooks and documents always in the right version, and TOD answering questions straight out of them.
HandbooksTODLearn more