Cleaning and facilities

Cleaning and facility inspection app: every round done, every fault owned

Put scheduled cleaning checks and building walkrounds on your team's phones. Scanning a location's QR code opens its round on the spot and records who was there and when. Every fault gets an owner and a due date, and you'll see which sites are behind.

No long-term commitment. 30-day money-back guarantee.

The basics

What is a facility inspection app?

A facility inspection app is software that turns scheduled building and site checks, cleaning included, into digital checklists on a phone. Whoever walks the round answers each item with yes or no, a reading or a photo, and reports any fault there and then. Every finished round is saved with who did it, when and what they answered.

Cleaning contractors tend to call it a cleaning inspection app, cleaning inspection software or cleaning quality control software. For more formal periodic reviews, they may call it a cleaning audit app. In the US it's often janitorial inspection software. Facilities teams may know it as a facilities inspection app or facility inspection software, and use it for walkrounds of communal areas, fire exits and bin stores. Where a scan opens the checklist, some call it a QR code checklist app. Whatever the name, the idea is the same: check, evidence and follow-up in one place.

An app like this replaces the check sheet on the washroom door, the clipboard in the van, photos lost in a group chat and the spreadsheet rebuilt for every monthly review. In Todolo, a QR code goes up where the check sheet was. Each fault the round finds gets an owner, and team chat, training and handbooks sit in the same app.

  • Daily, weekly and monthly rounds for every site
  • A QR code per location that opens its round and logs who scanned and when
  • Faults raised on the checklist item, with an owner and a due date
  • Status per site: completed, overdue, deviation, not applicable
  • History exported as a PDF whenever someone asks

How it works

How to run a cleaning or facility inspection round in Todolo

Five steps take you from the first checklist to a closed fault and a record to hand over. We set it up with you, around the routines you already have.

  1. Set up the round once

    Take the checks from your cleaning specification or walkround sheet and give each one the answer type it needs: yes or no, text, multiple choice, temperature or photo. Then print a QR code for each location.

  2. Schedule it for each site

    Choose daily, weekly or monthly. The checklist then appears at every site by itself with a clear deadline, and shows as overdue if nobody does it.

  3. Scan the QR code and walk the round

    One scan in the washroom, kitchen or bin store opens that location's round and saves who scanned it and when. Work through each item, adding a photo where evidence matters.

  4. Raise faults from the checklist

    Answer no, add a photo and comment, and set a severity (low, medium or high), an owner and a due date.

  5. Follow the day and export the record

    See each site's checks marked completed, overdue, deviation or not applicable through the day. When a client or auditor asks, export a site, a group or one checklist as a PDF.

Who it's for

Made for the people who walk the rounds

Cleaners, caretakers and supervisors do the work. Area, contracts, building and estate managers answer for it. Todolo already runs room checks and cleaning rounds for hotel housekeeping. Here's how the same checks work for commercial cleaning contractors and for facilities and property teams.

Cleaning contractors

Cleaning inspections that prove the clean before the client asks

It's Monday morning, and the client has emailed to say the second-floor kitchen wasn't touched on Friday. Your cleaner says it was. The check sheet was ticked, but Friday's is probably still in the van. So it's your word against theirs, with the contract review next month.

Photos and instructions get lost in a WhatsApp group, and your area manager spends the day on the motorway between sites. Many of the team who came across from the last contractor speak English as a second language.

As a cleaning inspection app, Todolo puts every site's rounds, faults and team messages on each cleaner's phone.

Rounds for every site, on schedule
Washrooms, kitchens and entrances become daily, weekly or monthly checklists for each site. The evening team scans the QR code on the washroom door and tonight's round opens, not a sheet from last month.
Proof someone was in the kitchen
Scan the code by the door, then photograph the worktops. When the client says the kitchen wasn't touched, open Friday's round: who scanned, when, what they answered and the photo.
Faults with a name on them
The tap in the third-floor washroom is dripping. Answer no, take a photo and pick medium. It has an owner and a due date before you reach the next door.
A record ready for the monthly review
Export a site's history, or one checklist, as a PDF and send it. The review then starts from the record, not from memory.
Instructions each cleaner can read
Post the note about Saturday's deep clean once. It's translated automatically for every cleaner, with the original one tap away. Courses, handbooks and TOD, the in-app assistant, work in each person's language too.

When the client asks, the scan and the answers are already on record.

How Communications works across languages

Facilities and property teams

Facility inspections where every fault gets an owner

The monthly site inspection happens on a clipboard and gets typed up later, if there's time. Faults arrive as phone calls, emails, texts from the caretaker and a quick word in the corridor, and each stays wherever it landed.

Nobody can say which of your buildings or blocks is behind. A leaseholder asks if the communal areas were cleaned last week. Under the Fire Safety (England) Regulations 2022, blocks of flats with storeys over 11 metres high need communal fire doors checked at least every three months, and finding those records takes a morning. The work was done. You just can't show it.

Todolo gives every building its own checks, and every fault report one route to the right person.

Walkrounds for every building
Communal areas, bin stores, lighting and fire exits become weekly or monthly checklists for each building. Scanning the QR code in stairwell B opens its round and records who was there.
Every fault report entered once
Phone, text, email or the app: each report is entered once, and your workflow routes it to the right person as a task with a name and a deadline.
Work you can see your way
Set your own status flows and fields, then follow faults on a board, in a list or on a calendar: what's open, who has it and when it's due.
Readings and photos in the check
Type the hot water temperature into the monthly check. When the fire door check is due, run it as a checklist and photograph any door that doesn't close and latch.
One standard, 2 buildings or 200
Copy a setup to a new building and it starts on your standard from day one. Then see, day by day, which building is behind.

Every building checked, every fault with an owner, and the record ready when you need it.

Checklists, incidents and workflows in Operations

Features

Everything an inspection round needs, in one app

Operations handles the checks and follow-up. Communications, People and Knowledge keep a multi-site team informed, trained and reading the same version, on iPhone, Android and the web.

Rounds on a schedule
Daily, weekly and monthly checklists appear at each site automatically, with a deadline and a visible status.
QR codes for every location
Create and print one for each washroom, stairwell or site. When your team scans it, that location's round or a fault report form opens, and the scan is saved with who and when.
Flex checklists
Start a spot check the moment something happens: a complaint, a spill in reception, a shift handover.
Five answer types
Yes or no, text, multiple choice, temperature or photo. Every answer becomes part of the evidence.
Faults from the checklist
Raise a fault right where you found it, with a photo, comment, severity, owner and due date, and keep its full history.
Fault reports in one place
Calls, texts, emails and in-app reports are entered once, and your workflow sends each to the right person.
Live status for every site
Completed, overdue, deviation or not applicable, per site and per day. See what's late and where it's stuck before anyone rings.
History and PDF export
Who did each task, when and what they answered. Export by organisation, group, site or checklist, and spot trends in analytics.
TOD, trained on your handbooks
Ask how the kitchen deep clean is done and TOD answers from your own routines, day or night, in the language you asked in.

Paper or app

Paper check sheets or an app: what changes

Here's what changes in practice for the person doing the round and for the manager who needs to know it was done.

Paper, binders and group chats

Where the checklist lives
On the back of the washroom door
Evidence of the work
A tick and a set of initials
A fault on the round
A photo in the group chat, and hope
Knowing what's late
You find out when someone complains
Records for clients and audits
Binders and emails to dig through
Instructions for the team
One message in English in a busy chat

Todolo

Todolo
Where the checklist lives
On the phone of whoever walks the round
Evidence of the work
A QR scan with name and time, plus answers and photos
A fault on the round
Raised from the checklist with an owner and a due date
Knowing what's late
Completed, overdue, deviation or not applicable, per site
Records for clients and audits
A PDF for one site, a group or one checklist
Instructions for the team
Written once, read in each person's language

Buyer's guide

What to look for when choosing a cleaning inspection app

Use these seven checks whether you're comparing cleaning inspection software or a facility inspection app. Ask every supplier to show each one on a phone in the demo, not on a slide.

  1. Evidence that someone was there

    A tick on its own proves little. Look for a QR code checkpoint at each location, where every scan is saved with name and time, plus photos and readings on each item, all recorded automatically.

  2. An owner for every fault

    Ask what happens after someone answers no. You want a severity, an owner, a due date and a history until the corrective action is closed.

  3. Records you can hand over

    When a client or auditor asks, or the contract review comes round, can you export a site, a group or one checklist as a PDF?

  4. Made for whoever walks the round

    Your team needs iPhone and Android, and managers need the web. Answer types should suit each question, and staff shouldn't pay a penny to use it.

  5. Rounds that appear on their own

    Daily, weekly and monthly checks should appear at each site by themselves, with a deadline. You'll also need one-off checks for when a complaint can't wait.

  6. One standard across every site

    A new site shouldn't mean starting from scratch. Look for a setup you can copy, and one view of every site today, without ringing round.

  7. Your team's languages

    If English isn't everyone's first language, make sure chat, training and handbooks reach each person in their own. Instructions people can't read don't get followed.

Common questions about cleaning and facility inspections

What is the difference between a cleaning inspection and a cleaning audit?

A cleaning inspection is usually the routine daily or weekly check, typically by a supervisor, that the work meets the cleaning specification. A cleaning audit is a periodic, more formal review of standards across a site or contract, often shared with the client. The terms overlap, and a cleaning inspection app can run both as checklists, with photos and follow-up.

What should a cleaning or facility inspection checklist include?

A cleaning inspection checklist should follow your cleaning specification or contract, and a building walkround checklist should follow your walkround sheet. Cover the areas they name, such as washrooms, kitchens, entrances, communal areas, fire exits and bin stores. Ask one clear question per item, with an answer type that fits, from yes or no to a temperature reading. Add a photo answer where evidence matters, and let faults be raised straight from the checklist item.

How often should cleaning and facility inspections be carried out?

It depends on your contract or cleaning specification and on your risk assessment. A typical pattern is daily team checks, weekly supervisor rounds or building walkrounds, and a monthly review, but that's convention, not a rule. Some building checks do have a legal minimum, such as those for communal fire doors in taller blocks of flats in England. Todolo creates daily, weekly and monthly checklists for every site, each with its own deadline, and flex checklists cover the extra check after a complaint.

How do I know a round was really done?

In Todolo, each location's QR code works as a checkpoint: the scan is saved with who scanned and when, so you can show someone was actually there, not just that a box was ticked. The round adds what they answered and any photos, and each site's status shows gaps the same day. It's proof of the visit, not GPS tracking of your people.

How do QR codes work in a cleaning inspection app?

In Todolo, you create and print a QR code for each location, such as a washroom, bin store or stairwell. When your team scans it, that location's checklist or round opens on the spot, or a form to report a fault tied to that location. Each scan is logged with name and time.

Can I share inspection reports with my clients?

Yes, as a PDF. You can export the history from Todolo for the whole organisation, a group of sites, one site or one checklist, and send it to your client or auditor yourself. The history shows who did each task, when and what they answered, so you can meet a complaint with facts.

Is a facility inspection app the same as maintenance management software?

Not quite. A facility inspection app is built around the round: scheduled checks and their follow-up, while maintenance management software (CMMS) starts from an asset register and planned maintenance. In Todolo, building walkrounds (walkthroughs, in US terms) of communal areas, fire exits and bin stores run as weekly or monthly checklists. A fault your team finds on the round, or reports from a location's QR code, gets an owner and a due date, and calls, texts and emails are entered once and routed to the right person.

Can my team use it in their own language?

Yes, for how your team talks and learns. Todolo translates posts and chat automatically, with the original one tap away. Courses, quizzes and handbooks come in each person's language, and TOD, the in-app assistant, answers in the language it's asked in. ESS Group, which runs hotels and restaurants, uses Todolo with 3,000+ employees working in five languages.

How much does a facility inspection app cost?

It varies by supplier. Todolo's price depends on the number of sites and users and the level of onboarding and support, and there's no public price list. Employees never pay, as the app is part of the subscription. You won't be tied into a long-term contract, and there's a 30-day money-back guarantee. In the thirty-minute demo, we'll go through what drives the price for your sites.